Design for the 21st Century

Design for the 21st Century

I am going to design a website for a colleague of mine.  Which, I am excited about.  I love designing and I want to make him happy with a new website that he can be proud of.  As we were discussing this new venture, I told him that I could not start on the website until we redesigned his logo.  He was on board.  I was very careful with my approach, from experience, for some reason, business owners are reluctant to change their logo; the logo that they started their business with.  The logo that has ridden with them on their old pick up truck for years.

When I asked my colleague how long he designed his logo, he answered, “over 30 years.”  There are a few reasons as to why you need to update your logo.

In this situation, he is asking me, a 33 year old to design a website for him.  His website will be done in Word Press, a modern content management tool.  Frankly, I don’t feel that my design style, my design era and a modern day design tool, can work with a logo that was designed 30 years ago.

I enjoy Interior Design and one of the things that I enjoy doing is taking pieces from different cultures and eras and meshing them together to create a personal design.  So perhaps there are some logos designed in the 80′s that could mesh into modern day design, but I have failed to find one in the construction industry.  I also think that the 80s was a horrible year for design.

 

 

 

 

 

What inspired me to write this blog entry was the young lady that I met yesterday at the INC. Magazine event with Dan Heath as the speaker.  Ms. Lameisha sat next to me and was very energetic.  She told me that she had just recently graduated from the Academy of Arts in Graphic Design and handed me her business card.  As we were chatting I made the comment that our business cards looked a lot alike and we had a similar design style.  I found it funny, that we were similar in age, but had never met before, and have very different training backgrounds, but our design style was very similar.

If you take a look at the cards below, even though very different concepts, the look and feel of the card is very similar.  The actual printed card also shared similar paper and coating.  I am a business card snob and feel that it is a first impression and you want to be proud of it when you hand it over to a new contact.

Which brought me back to my original thought of designing a website for my colleague.  Who is from a different generation, before I was even born he was already in the groove of work life.  Not to say that it will happen here, but I find myself playing a psychologist many times with my clients.  They not only have this deep rooted affection for their business that they created and a logo that they approved, but they also have this younger person sitting in front of them trying to convince them how to modernize their business.  And this is not a logo only problem; this is every aspect of a business.  I have had conversations with people as to why using a fax is obsolete and frankly, a bit silly.

 

 

 

 

 

 

 

 

 

Just as the younger generation needs to embrace the knowledge and experience that the older generation has retained, the older generation needs to embrace the energy and modern ideas that the youngsters bring to the field.  If it were not for the younger generation, and their “outside the box” ideas, we wouldn’t have Silicon Valley, and I wouldn’t have this great tool Word Press to post this blog entry.  Sometimes we need to step outside of our comfort zone in order to make room for innovation and creation.

Let the designing begin.

Suzy Speaking at SMPS Chat – Marketing Design

Suzy Speaking at SMPS Chat – Marketing Design

This Thursday I will have the opportunity to speak at the SMPS CHAT meeting in San Francisco.

CHAT was organized in order to assist Marketing Coordinators in succeeding within the Architecture, Engineering and Construction Industry.

My topic will be designing marketing materials.  Once I started working on my presentation I became very motivated  and rapidly put together a plan that will hopefully illustrate good design practices for marketers.

My focus will be on: Organization, Aesthetics and Branding.

You can click here and download my Bella Verde Marketing Materials Design Presentation.

 

STEK Realty of Michigan

STEK Realty of Michigan

STEK Realty, LLC of Michigan announces their new logo.  They are looking forward to continuing their Real Estate services throughout Michigan as well as growing to be a sought out Property Management and Real Estate Consulting firm.

Look out for their website in the near future.  Check them out on Facebook at, https://www.facebook.com/StekRealty.

 

Social Media Article in SMPS SF Shortlist

Social Media Article in SMPS SF Shortlist

Check out my Social Media article in the SMPS Shortlist quarterly newsletter.

 

 

 

 

 

 

 

SMPS Shortlist

 

Tis the Season for Client Relations

Tis the Season for Client Relations

This is of course the perfect time of year to blog about how you are treating your clients.  Throughout the hustle and bustle of the year we sporadically take clients out to lunch, touch base with them, send them a thank you card, invite them golfing and so forth.  ”Or you should be at least.”

The holidays are really a perfect time to reach out and connect with your clients.  The end of year is approaching, budgets are being created and although people are extremely busy this time of year, it is just expected.  We know that there will be parties, gift purchases, wrapping, food, deadlines and more food.  But we want to thank our clients for their business throughout the year.  We want to acknowledge them and respect them.

Instead of sending out a bunch of marketing pieces throughout the year, send your clients something they can use.  Hand deliver some cookies, treat their staff to lunch, invite them to your holiday party, drop off a custom basket of goodies or the latest and greatest delicacy on the market.

 

What are some other initiatives you can take to bring the cozy holiday spirit into your business:

  • Decorate your office.
  • Add a holiday message and color to your website.
  • Add a holiday message to your email signatures.
  • Have each employee take responsibility for sending a hand written holiday card to their contacts.
  • Hand deliver holiday gifts.
  • Ask employees to answer the phone with happy holidays.
  • Host a holiday party.
  • Have your team volunteer together at a food bank.  Invite your clients.
  • Send donations to a charity in honor of your clients.
  • Promote health at the office with Friday morning breakfasts.
  • Too cold for golf?  How about bocce ball.
  • Your staff will be ready for the new year with an off-site planning meeting filled with holiday spirit.
  • Tailor your client gifts to their taste.  Beer Tasting, Ball Game, Ballet, Concert, Skiing…

My point is, don’t let this friendly season pass you by.  Embrace the holidays and show your clients and team how much you appreciate them.  Kick in the new year with positive energy and anticipation for a busy and productive year.

 

Happy Holidays

 

Thank You Note from Client

Thank You Note from Client

My project is almost complete and I received a wonderful thank you note from my client.  Put a smile on my face.

 

Email Marketing: Constant Contact Follow Up

Email Marketing: Constant Contact Follow Up

I had the privilege of attending a Constant Contact Email Marketing workshop this week.  I wanted to get some notes typed up while they were still fresh in my head although 2 days later, the thoughts are dwindling.

I won’t go into detail on what email marketing is and its benefits, perhaps this entry will be more intriguing for those who are actually participating in this particular marketing initiative.

Some of the “key” points that I walked away with:

  • Establish a Goal – Just like your entire marketing plan, I promote strategic thinking.  The same goes for individual tasks within that plan, think strategically about what you want your email marketing campaign to offer.
  • Frequency – Again, as with many other of your marketing efforts, including blogging, advertising, networking; your email blasts should be on a constant rotation where people learn to expect them.  If your approach is sporadic then your readers will feel sporadic about your message.
  • More is Not Better – Do you have time to read pages and pages of copy? Quick information, links to the web if they want to read more, pictures, videos.  Keep it clean.
  • It is THEM not You:  In all of your marketing efforts you always have to remember that it is not about you, it is about your clients, how they perceive you and what they need from you.
  • Personalize – Make it from someone vs. a generic company email.  As I always say, we are all human, lets interact as humans.  Don’t hide behind your business.
  • SPAM – Here are some things to avoid so that you don’t end up in the spam dumpster.

- All CAPS in Subject – Plus all CAPS means that you are yelling.

- Excessive exclamations!!!

- Avoid common words that you see in Spam like Free and Guarantee.  And you probably don’t want to bring up Viagra either.

- Keep your fonts normal, easy to ready and consistent.

  • Links – People like pressing buttons.  Make it easy, link what you are talking about as well as your images to relevant spots on the web.
  • Social Media – Include visual social media logos and make sure that you are easy to find on the web.
  • Logo – Don’t forget your logo at the top.  Branding is the most important aspect of email marketing.

Best Information Gained:

I didn’t know this, but the open rate only counts who has actually opened your email and  displayed images or clicked on a link.  If someone simply opens the email and reads the actual copy, it will not count.  So your open rate might be better then you thought.

Another good idea they offered was the break apart your dbase and send your email at different days and different times.  This why you can analyze your open rates and clicks to see if there is a better date and time to send out your emails.

Contact Contact vs. Vertical Response

I use both Constant Contact and Vertical Response at the moment and I will be looking into Mail Chimp shortly.  Some of my likes and dislikes:

  • Vertical Response:  It gives you 3 options with templates, a custom editor or raw html design.  I usually use the custom editor so that I can both use their tools as well as work the html to my liking.

I have to say that I think their templates are pretty weak.  And I wish that all of them were editable but only a few can be manipulated.

I like their pay as you go option and they offer free service to non-profits.  That is a huge bonus.

  • Constant Contact:  I don’t care for the monthly fee.  I would prefer to pay as I go because most companies will not be sending out emails monthly.  Also if you were to choose a monthly fee with Vertical Response, it seems to be a lot cheaper then Constant Contact.

What I really didn’t like about Constant Contact is that you have to pay an extra $5 if you would like to load more then 5 images into your library.  It is inevitable that you will need more then 5 different images throughout the span of a year.  You can’t delete the images because they will be deleted from prior emails.  Yes, you also get to use their stock images for that extra $5 but I think this should be something that is integrated into their package.  Why make us sign up for more?

The pricing structure is definitely something that I have to think about when signing my clients up for an email marketing system.

 

Thanks to Kylie McCue for hosting the class.  Very energetic and well informed.  I felt very engaged.  Kmccue@constantcontact.com 303-746-4574

 

Testimonial – Meta Ware, HIF

“Suzy has done exceptional marketing design work for HIF. She is extremely detail oriented, highly creative and quickly turns around all requests even with minmal time.  We couldn’t be happier with the all of the work provided by Bella Verde Marketing. HIF is fortunate to have Suzy as a partner and we highly recommend her services.” – Meta Ware

1st Quarter Projects

I posted some creative projects that I have been involved in the past couple of months.  Other projects that I have been working on that are less creative and more strategic include:

  • CPA Firm: Complete Marketing Build Out (Analysis, Marketing Plan, Advertising, Public Relations, Brand Implementation, Training, Infrastructure, Proposal Writing, CRM, Sales Analytics)
  • Asphalt Contractor: Lead & Sales Control Program
  • Cool Roof Contractor: CRM Implementation & Training
  • Architect: Proposal Writing
  • Painter: Logo Re-Design, Brochure, Business Cards & Consulting
All About Homes Modern Brochure

All About Homes Modern Brochure

John Schneider, of All About Homes, a wonderful colleague of mine fromt WESTCON asked me to design a quick brochure for him.  He was attending a tradeshow and wanted some brochures to carry around with him.  Our focus was a clean and simple layout with strong content that flowed well.  The logo is pre-existing.